Receiving a brand new heat press is an exciting moment for any business or enthusiast. However, discovering a tiny metal bump on the platen can quickly dampen the excitement. While seemingly insignificant, this bump can have a detrimental impact on your heat press operations.
Substandard Transfers: The most immediate concern is the potential for subpar transfers. The bump can create an uneven pressure distribution, leading to:
Manufacturing Defect: In some cases, the bump may be a manufacturing defect, such as a small piece of metal embedded in the platen during the manufacturing process.
1. Contact the Manufacturer: The first step is to contact the manufacturer or the vendor from whom you purchased the heat press. Explain the issue clearly and provide photos or videos of the bump.
2. Warranty Claims: Most heat presses come with a warranty. If the bump is determined to be a manufacturing defect, the manufacturer should repair or replace the platen under warranty.
3. Professional Repair: If the warranty does not cover the issue, or if you prefer to have it repaired locally, you may need to seek the services of a professional heat press repair technician.
Inspect Upon Arrival: Carefully inspect the platen upon receiving your new heat press. Look for any irregularities, including bumps, scratches, or dents.
Discovering a tiny metal bump on your brand new heat press platen can be frustrating. However, by promptly identifying the issue and taking the necessary steps to address it, you can minimize its impact on your heat press operations and ensure the longevity of your equipment.
brand new heat press platen has a tiny metal bump